Storm Damage & Insurance Claims
We at Charlotte Premier Roofing inspect and repair storm damage on roofs across Charlotte and the surrounding towns after hail, wind, and heavy rain. Our owner photographs every hit and puts together the photo report your insurer asks for, and is on the roof with the adjuster when they come out, too.
We at Charlotte Premier Roofing handle storm damage roofing in Charlotte, NC and nearby Mecklenburg County and Union County towns. After hail or wind, our owner inspects the roof by hand and drone and photographs every mark. We write the photo report and meet your insurance adjuster on site, then our crew repairs or replaces the roof and gutters.
We at Charlotte Premier Roofing inspect storm-damaged roofs in Charlotte, NC.
We at Charlotte Premier Roofing prepare photo reports of hail and wind damage for insurance claims.
We at Charlotte Premier Roofing meet insurance adjusters on site during roof inspections.
Our owner, Matthew Zhuk, is a second-generation roofer and runs every inspection himself.
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The Difference
Questions about your roof? Call (704) 352-1112 or get a free estimate.
Who We Work With
A storm damage claim with us runs in the same order every time: inspect and photograph, write the report, meet the adjuster, then the work. Hail, wind, and heavy rainfall are what we are dispatched for across Weddington, Ballantyne, and Blakeney, and storm work runs all through our reviews.
Hail damage that turned into a full roof and gutter replacement, damage from a summer storm the owners did not know they had until the drone went up. One homeowner called six roofers after a storm, picked us, and wrote that photos of the before and after were provided.
The inspection is free and it is thorough, the claim rests on it. Our owner walks each slope and checks the shingles by hand for hail bruising, the soft spots where the mat has been crushed under the granules, and runs a hand along the tabs for broken seal strips.
We photograph the soft metals too, vent caps, gutter lips, drip edge, flashing. In our experience, the dents in those are what an adjuster uses to size the hail.
On a steep roof or a wet one the drone goes up from the truck. One Google reviewer wrote that our owner pulled a drone out of the truck, flew it around for a few minutes, and showed them pictures of damage from a summer storm they did not know about.
Want us to look at your roof? Call (704) 352-1112 or get a free estimate.
The photo report is what your insurer works from. Each slope gets its own set of photos with the hits marked, and the collateral damage goes in as well so the adjuster is looking at the whole event.
One Google reviewer wrote that our owner contacted the insurance company, coordinated the inspections, and prepared a detailed photo report documenting the extent of the damage. The same review says the insurer agreed to pay to replace the entire roof.
Our owner meets the adjuster on site, and we have already walked every slope while the adjuster has not. Two people looking at the same bruise at the same time usually settle it faster than reports passed back and forth.
A Google reviewer with hail and wind damage wrote that our owner met with their adjuster and that it made things much less stressful. The same review says we helped pick the shingles and steered them to a color that looked right on the house.
Once the claim is decided the work is the same replacement or repair we do on any roof. That means tear-off to the decking, new synthetic underlayment and ice-and-water in the valleys, new drip edge and pipe boots and flashing, ridge vent, and Owens Corning Duration architectural shingles on top. Hail that hits the shingles usually dents the gutters too, so those get replaced in the same job.
One reviewer wrote that our crew removed and replaced their roof and gutters in one day after their insurance agreed. Another wrote that the new Owens Corning shingles looked great after a claim that started with a free inspection that found hail damage they had not noticed.
We are based in Weddington and run by our owner, and the person who inspects your roof is the one on it when the shingles go on. We do not tell you what your policy covers; your agent and your adjuster do that, and we hand them the photos to decide with. For the dates the Department of Insurance does publish, see our post on how long you have to file a storm roof claim in NC.
If a storm came through, call (704) 352-1112 and we will look, and if the roof is fine we tell you that. We do not go door to door the morning after a storm.
Watch For These
Seeing one of these? Call (704) 352-1112 or get a free estimate.
Featured Google reviews
Rated 5.0 across 128 Google reviews, read September 24, 2026.
Matthew is the most professional owner I have encountered in a very long time. As a former owner of a business it was such a great experience working with Matthew. He is detail oriented, knowledgeable of all things roofing, product knowledge. He is a pleasure to work with. Completed the inspection, provided pictures and explanation, patched the roof and came and met with the insurance adjuster.…
Just had my roof and gutters done with Charlotte Premier Roofing. From start to finish the experience was beyond expectation. Matthew communicated with me along the way and when I had to put the project on hold he didn’t try to pressure me to do it sooner. I’ve dealt with some companies that are so pushy and untrustworthy; this is not one of them.…
Matthew and his team at Charlotte Premier Roofing did an exceptional job replacing my roof. The entire process was smooth, efficient, and completed on schedule. The workmanship is excellent, and the price was very reasonable. I truly appreciated their professionalism, clear communication, and attention to detail throughout the project.…
Read all our reviews on Google →
Ready for the free photo inspection? Call (704) 352-1112 or get a free estimate.
Real Jobs
Each card below comes from a customer's Google review of storm work, and keeps to what that review says.
What we found: Our owner came by, inspected the roof and found some hail damage.
What we did: The homeowner called their insurance company, which came out, and our owner led them through the whole process.
Outcome: The insurance company ended up paying for the roof.
What we found: Wind-damaged shingles, plus exposed nails on the roof.
What we did: Our owner and a coworker replaced the damaged shingles and sealed the exposed nails they found.
Outcome: The homeowner wrote that we did a great job and recommends us to anyone looking for roof repair or replacement.
What we found: Slate roof repairs to take care of after the storm.
What we did: Our team followed through with the repairs and explained everything they were seeing.
Outcome: The homeowner wrote that we were easy to work with and that before they knew it, it was all done.
Our Storm Damage Roofing Process
Storm damage roofing with us runs in the same four steps, with the adjuster meeting added into the third one, and our owner attends that meeting.
Call (704) 352-1112 or send the form, with the storm date if you know it. Water coming in, say so and a tarp goes up first. Only suspecting damage is reason enough too, the inspection is free.
Our owner inspects every slope by hand and by drone, photographs each hit and the collateral marks on the soft metals, and checks the attic for leaks. You see the photos first, then we talk about whether there is a claim in it.
You get a straight answer on whether the damage is claim-worthy or just a small repair. If it is a claim, we prepare the photo report, you contact your insurer, our owner meets the adjuster on the roof, and the free estimate for the work is written to the same scope.
Once the claim is decided our crew tears off, replaces any bad decking, and puts on the new roof system and the gutters if they are in scope. You get before-and-after photos, and the replacement carries our 5-year workmanship warranty.
Ready for the free photo inspection? Call (704) 352-1112 or get a free estimate.
FAQs
No, and sometimes you should not, since a few wind-torn tabs may cost less to repair than your deductible, and we will say so. Filing is your call, with your agent, and what we give you is the photo inspection so you make that call with pictures of the actual roof.
Yes. Our owner meets the adjuster on site with the photo report in hand and walks the slopes with them.
Google reviewers describe our owner meeting their adjuster and coordinating the inspections. The decision on the claim is your insurer's.
Yes. Hail that damages shingles usually dents the gutters, and they belong in the same scope. Two reviewers had roof and gutters replaced together after storm damage, one of them in a single day.
Call anyway if your street got hail or high wind. Two reviewers had storm damage they did not know about until the inspection, one of them found by drone.
If the roof is sound you will be told that. One Google reviewer asked for an inspection after a bad weather year fully expecting damage and was told the roof was in very good shape.
Yes, when water is coming in. We photograph the damage before the tarp goes on so the record for your adjuster is intact, and the tarp gets battened in above the damage rather than nailed through it. One Google reviewer had the repair done and an emergency tarp put up late at night.
Still not answered? Call (704) 352-1112 or ask us directly.
Where We Work
We at Charlotte Premier Roofing do storm damage inspections and insurance claim work in Charlotte, Ballantyne, Weddington, Waxhaw, Matthews, Mint Hill, Indian Trail, Pineville, Huntersville, and Concord.
Not sure we reach your town? Call (704) 352-1112 or get a free estimate.
We at Charlotte Premier Roofing are based in Weddington and cover storm calls within 25 miles of it. Our crew is dispatched through Weddington, Ballantyne, and Blakeney. From there NC 16 (Providence Road) and I-485 reach Charlotte, SouthPark, and Matthews, US 74 (Independence) carries us to Mint Hill, Stallings, and Indian Trail, and NC 51 ties Matthews to Mint Hill.
US 521 (Johnston Road) and I-77 reach Pineville and the north side toward Huntersville, with NC 115 into Cornelius, and NC 49 and NC 73 take us to Harrisburg and Concord. We do not work in South Carolina.
From Waxhaw, NC
From Matthews, NC
From Marvin, NC
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Call Charlotte Premier Roofing or send the form. Our owner comes out, photographs the roof and the attic, and you get a written estimate with no obligation on it.
Weddington, NC
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