Roofing FAQs for Charlotte Homeowners

Yes. We tear off to the decking and replace any soft sheets, then run new underlayment with ice-and-water at the valleys, set new drip edge and pipe boots, and lay Owens Corning Duration architectural shingles. Gutter replacement often gets done on the same job, since the drip edge and the gutter line get set at the same time. When our crew is finished we sweep the yard for nails and walk the finished roof with you, and the 5-year workmanship warranty is handed over in writing at that walkthrough. All of it starts with the free photo inspection of the roof and the attic, and you get a written estimate before any work is scheduled.

Yes. We inspect the roof, photograph the hail hits and the lifted shingles, and put a photo report together for your insurer. We have met adjusters on site and coordinated the inspections. One reviewer wrote that the report led the insurance company to pay for the entire roof, another had not noticed the hail damage at all until the free inspection turned it up, and a third contacted the insurance agent and left the rest of the claim to us.

Owens Corning Duration architectural shingles. We help with the color so it suits the brick or the siding, one reviewer mentions good choices of shingles to pick from. The shingles carry the manufacturer's material warranty and our workmanship is covered separately for 5 years.

Yes. The photo roof and attic inspection is free with no obligation. One reviewer asked for a general inspection after a year of bad weather, expected damage, and was told the roof was in very good shape. Another was shown pictures of good versus worn shingles and told the roof was fine.

Yes. Gutter replacement is one of our core services and it often gets done alongside a roof replacement, since the drip edge and the gutter line get set at the same time. Several reviewers had the roof and the gutters replaced on one job. Gutter cleaning and small gutter repairs get done too, though most people call about the roof first.

We have applied for BBB accreditation and the application is with the Better Business Bureau now. As soon as our profile is issued we will link it from this page and from the top of every page on the site, so you can read our rating and any complaint history there rather than take our word for it. Until then, the trust signals we can show you today are the ones already on this site: our Google rating and review count, read live from Google, the 5-year written workmanship warranty, the Owens Corning shingles we install, and the owner who comes out for every inspection. If you want to check on us before we come out, the Google reviews are the fastest place to look.

We inspect the Ballantyne roof, the gutters, the vents and the attic, chalk and photograph every hit, and build a photo report. You contact your insurer, and we can meet the adjuster on the roof and walk through what we found. One reviewer wrote that our owner met with their insurance adjuster over hail and wind damage and it made the whole thing a lot less stressful. Homeowners have had the whole roof and gutters replaced through claims we documented. We do not promise the outcome, the carrier decides, but a thorough report leaves very little to argue about.

We photograph every hit on your Charlotte roof, from the ground and with the drone, and put together a photo report covering the roof, the gutters, the soft metals and the attic. You contact your insurance company. We can meet the adjuster on the roof and walk them through what we found. One reviewer wrote that we contacted their insurer, coordinated the inspections and prepared a detailed photo report, and the insurer agreed to pay for the whole roof. We do not promise that outcome, the carrier makes the call, but a report like that does not leave them much to argue with.

Book the free inspection. If we find hail bruising on the Concord roof we mark test squares, photograph every hit and prepare a photo report, then contact your insurer, coordinate the inspections and meet the adjuster on the roof. One reviewer wrote that this ended with the insurance company agreeing to pay to replace the entire roof at no cost to them. What is covered is the adjuster's decision.

Not as a stand-alone service. We replace gutters, usually while the Concord roof is being replaced and the drip edge is exposed, and we clear debris when it turns out to be the cause of a drainage problem we were called about. Small gutter repairs and routine cleaning are not something we sell on their own.

Call us for a free inspection. We walk the Huntersville roof, mark test squares, photograph every hit and put the photos into a report. If there is a claim we contact the insurer, coordinate the inspections and meet the adjuster on the roof. One reviewer wrote that after we prepared a detailed photo report, the insurance company agreed to pay to replace the entire roof at no cost to the homeowner. The adjuster makes that decision every time, and the report is our end of it.

Yes. Gutter replacement is one of our services and it is easiest with the drip edge exposed, so on a Huntersville re-roof we quote the two together. Several homeowners have had roof and gutters done on one job. One reviewer wrote that after a hail storm our crew removed and replaced their roof and gutters in one day.

We install Owens Corning Duration shingles nailed on the marked nail line, with ice-and-water membrane in the valleys and around every penetration. Our owner inspects and photographs each roof in person, and the work carries a 5-year workmanship warranty. The $1,000 off a roof replacement offer applies here too; ask about it when you book.

Start with a free inspection. If we find hail bruising on the Indian Trail roof we mark test squares, photograph every hit and prepare a photo report, then contact your insurer, coordinate the inspections and meet the adjuster on the roof. What gets covered is the adjuster's decision. Our job is the documentation, and one reviewer wrote that our detailed photo report ended with the insurer paying to replace the entire roof.

Yes, and we have. One reviewer asked for a general inspection after a year of bad weather, expected damage, and was told the roof was in very good shape. Another had a drainage complaint our owner found was most likely debris on the gutter guards rather than faulty gutters; we removed the debris and did not sell a repair. The answer is the same on an Indian Trail roof: if it does not need work, that is what you hear, and you keep the photos.

We inspect the Matthews roof, the gutters, the vents and the attic, chalk and photograph every hit, and build a photo report. You contact your insurer, and we can meet the adjuster on the roof and walk through what we found. One reviewer wrote that our owner inspected their roof after a hail storm, their insurance agreed, and our crew removed and replaced the roof and gutters. We do not promise the outcome, the carrier makes that call, but a proper report leaves little to argue about.

Yes, and on an older Matthews house it is usually the right call, because the fascia gets checked and the new drip edge and new gutter go on together. Customers have had roof and gutters replaced on the same job, one reviewer wrote that our crew replaced all of the gutters along with the shingles. Ask at the inspection and it goes on the same estimate.

We put Owens Corning Duration shingles on, nailed on the marked nail line, with ice-and-water membrane in every valley, and the drip edge gets set properly too. The install carries a 5-year workmanship warranty. Ask about the $1,000 off a roof replacement offer when you book.

It depends on the squares, the pitch, how many layers come off and how much decking needs replacing, so we do not price over the phone. Our owner comes out to the Mint Hill address, measures the roof, photographs the decking and flashing conditions and gives you a written estimate at no charge. Ask about the $1,000 off a roof replacement offer when you book.

Yes. We inspect the Mint Hill roof, photograph every hit, prepare the photo report and meet your adjuster on the roof. One reviewer wrote that after we contacted the insurer and prepared a detailed photo report, the insurer agreed to pay to replace the entire roof. That was the adjuster's decision, and it always is, so we do not promise an outcome, only the documentation.

Yes. Gutter replacement is one of our services and on a Mint Hill re-roof it makes sense to do it while the drip edge is exposed. Several of our Google reviews are for roof and gutter jobs done together. We do not sell gutter cleaning or small gutter repairs on their own, though if we find debris causing a drainage problem we clear it.

First we find the source on the Pineville home, and in our experience it is rarely right under the stain. Usual suspects: a split pipe boot, rusted or lifted flashing at a chimney or wall, a nail pop, a valley problem. We photograph the cause and explain the fix, and if the roof is otherwise sound the repair gets done and warranted. If the leaks are one symptom of a roof that is finished we say so, which is how the Pineville job became a Williamsburg Grey Duration replacement.

That is the adjuster's call. What we do is document it properly on the Pineville roof: test squares, photos of each hit, a written report. One reviewer's free inspection found hail damage they had not noticed, and we handled everything with insurance on the roof replacement. We have also told homeowners their roof was in good shape.

We inspect the roof, gutters, vents and attic, chalk and photograph every hit, and build a photo report. You contact your insurer, we can meet the adjuster on the roof. One customer had hail damage they had not noticed found on a free inspection, and we handled everything with insurance on the roof replacement. No promises on the outcome, the carrier decides, but the report leaves very little to argue about.

We inspect the roof, the gutters, the vents and the attic, chalk and photograph every hit, and put together a photo report. You contact your insurer, and we can meet the adjuster on the roof and walk through what we found. One of our customers had hail damage they never noticed turned up on a free inspection, and we handled everything with insurance on the roof replacement. We do not promise an outcome, the carrier decides that, but a full photo report leaves them very little to argue about.

Yes. Gutter replacement is one of our core services, and on a big Weddington roof it is often done in the same visit as the re-roof so the new drip edge and the new gutter meet properly. We have put new gutters on brick homes in Weddington, there is one on this page, and customers have had roof and gutters replaced together on a single job. Ask at the inspection and it goes on the same estimate.

We can only speak for the part of the state we work in, within about 25 miles of Weddington. For that area we publish dated lists of the best roofers in Charlotte, roofing companies in Matthews and roofing companies in Weddington rated 5.0 on Google, each ordered by Google review count.

Before you hire anyone, ask for a written warranty and read their most recent reviews, not only the average.

You do not have to know, the photo inspection sorts that out. We look at the age and condition of the shingles, the flashing, the pipe boots, the decking from inside the attic, and any storm or hail damage, then tell you which it is and put the estimate in writing. Some inspections end with nothing needing doing.

Yes, in Union County and everywhere else we work. The photo roof and attic inspection is free, and so is the written estimate that follows it, with no obligation at either step.

Residential roofing is the core of what we do. One reviewer did have the roof on their business replaced by us, so call and describe the building and we will tell you whether it is a fit.

Start with the storm damage page and call. A leak that showed up right after wind or hail is usually a repair or an insurance claim rather than a full replacement, and the first job is stopping the water. One reviewer wrote that our owner fixed the roof and came out late at night to put up an emergency tarp. If the inspection finds hail bruising or wind-lifted shingles across whole slopes, the photo report goes to your insurer and the conversation turns to replacement. One pipe boot, a cracked flashing joint or a handful of damaged shingles stays a repair.