After hail or wind
Storm damage is where the photos earn their keep. Hail bruises and wind creases are easy to miss from the ground, and reviewers have written that an inspection turned up hail damage they had not noticed, in one case shown to them in drone photos. When we find storm damage we help with the claim documentation, and our Storm Damage & Insurance Claims in Charlotte page walks through how that goes.
After a home inspection
A home inspection report can leave a short list of roofing items. One reviewer had our owner come out to repair and seal a couple of them, and wrote that he showed up on time and communicated well. The free inspection is a good first step when you only have a line on a report and no idea how big the job is.
If the answer is a new roof
Sometimes the photos show shingles at the end of their life. Then the estimate is for a replacement, and our Roof Replacement in Charlotte, NC page explains how that job runs, including the 5-year workmanship warranty.